DEI Services
We help companies to solve critical needs so you can implement DEI programs and training in a holistic, collective, and long-term.
We know that despite widespread awareness of the lack of DEI, great uncertainty exists among leaders about how to make real progress.
And we can help bring your business approach to inclusion, and an inclusive approach to business.
DEI Programming
- Would you like your organization to share the same foundational base of knowledge?
- Could you enhance your offsite with impactful, guided discussions?
- Would your executive team benefit from a deep-dive into a nuanced DEI subject through a roundtable discussion?
- Are your Employee Resource Group (ERG) members looking for opportunities for development?
- Does your team require facilitated discussion that can deepen their connection to each other and add meaning to their work?
We can provide insightful and experiential activities in the following topics:
Learn how to develop inclusive cultures where everyone feels valued and respected. The skills to interact effectively with individuals from a wide variety of backgrounds can be learned and practiced so that your team feels supported, engaged, and involved in the decision-making process.
Culture is our unique set of internal programming that helps us encode and decode the world around us. When you understand the nuances of how people communicate, provide feedback, lead, make decisions, and develop trust, you will be able to more effectively utilize the unique potential of those around you.
We all have Unconscious biases and learning about their origins is the beginning of taking responsibility for our actions. We will enable you with bias interrupting tips and teach you how to identify situations when they are taking shape whether in the form of Micro-behaviors or at critical points in your HR lifecycle such as interviews, performance assessments, or succession planning.
While Power and Privilege may be seen as an attribute of dominant groups only, we will create clarity around personal privilege, power dynamics in the workplace, and in & out groups with an emphasis on utilizing power for good through allyship.
Diversity. Equity. Inclusion. While DEI has become a “buzzword” over the past few years, we will dive deeper into the role of inclusion in psychological safety, and belonging, and how our different dimensions of diversity affect our work environments.
Through deep examination of mentorship, allyship, and championing, you will be inspired to pay it forward, backward, and sideways. We will enable you to recognize your own power to create impactful and supportive connections to increase inclusion across many dimensions of diversity.
There is no such thing as bad conflict: only mismanaged conflict. Impactful alignment occurs when conflict is used as an opportunity to improve understanding and the decision-making process. We will help you learn about the various types of conflict management from competition, collaboration, and compromise, as well as which one should be used in various scenarios to achieve your team goals.
Working with multi-national teams can add complexity to collaboration and effective communication and yet it is now the norm in most organizations. To maximize the potential that comes with global teams, you will require increased sensitivity and awareness of the cultural context and nuances of your team member’s geographical location. We will deep dive into how business is done in the various regions and if possible deep dive into individual countries.
Psychological safety is a concept that has been made popular by behavioral scientists over the years. Despite its newfound popularity, psychological safety is indispensable for companies looking to strengthen their employees’ sense of belonging and inclusion. We’ll dive deep into what creates psychological safety, why it is so important, and how to cultivate it more effectively within your organization.
An organization experiences employee engagement when an employee actively participates in helping the organization reach its goals. The internal experience of an employee has a critical impact on what they think, feel, and interact with within the company. We’ll look at the needed emotional connection between employees towards their organization, their work, and their team to increase and maintain engagement and buy-in with your stakeholders.
Managing teams can be complex when navigating the dynamics of diverse groups, and that challenge can compound the stress of collaborating virtually and communicating through screens, creating distance between coworkers. We’ll dive deep into what creates dissonance in remote teams, which warning signs are critical to addressing, and what allows remote teams to flourish.
Organizations forging uncharted territory in their company history have the difficult task of meeting their stakeholders where they are while also guiding the culture change through strategy. The distance between them can amplify uncertainty. We will share the necessary tasks which organically strengthen resilience throughout the change management process.
Inclusive Customer Engagement
Engaging in an Inclusive way allows your team to connect with your customer base with consideration and empathy, meeting those you serve where they are and developing a trusting, long-term relationship.
You will acquire the skills to serve people with different backgrounds, customs, and personalities learning what these differences are and how they impact your interaction with them. We will provide a space to reflect on how unconscious biases may affect your customer retention and discuss responses you can incorporate into your processes to improve your engagements.
We can also provide an in-depth review of your marketing and promotional materials and the accessibility of your digital and physical space.
